Privacy policy

Effective Date: August 27, 2025

Website: https://ellajunelondon.co.uk

Contact: support@ellajunelondon.co.uk

Ella June London is committed to protecting your personal data and respecting your privacy in accordance with the UK General Data Protection Regulation (UK GDPR) and applicable data protection laws.

This Privacy Policy explains how we collect, use, disclose, and safeguard your personal information when you visit our website, place an order, or interact with us.

By using our website, you agree to the terms outlined below.

1. Data Controller

Ella June London is the data controller responsible for your personal data.

For any privacy-related inquiries, please contact:

📧 support@ellajunelondon.co.uk

2. Information We Collect

We collect personal data necessary to operate our business and provide our services.

Information You Provide

  • Full name

  • Email address

  • Phone number

  • Billing and shipping address

  • Payment details (processed securely via third-party providers)

  • Customer service correspondence

Information Collected Automatically

  • IP address

  • Device type

  • Browser type

  • Website interaction data

  • Cookie identifiers

 

Information from Third Parties

We may receive data from:

  • Payment providers (e.g., Shopify Payments, PayPal)

  • Shipping and fulfilment partners

  • Fraud prevention services

  • Analytics and advertising platforms

3. Lawful Basis for Processing

Under UK GDPR, we process your personal data on the following lawful grounds:

  • Contractual necessity – to process and deliver your order

  • Legal obligation – to comply with tax and accounting requirements

  • Legitimate interest – to prevent fraud and improve our services

  • Consent – for marketing communications

 

You may withdraw consent for marketing at any time.

4. How We Use Your Information

Your data is used to:

  • Process and fulfil orders

  • Deliver products

  • Communicate regarding your purchase

  • Provide customer support

  • Prevent fraud and unauthorized transactions

  • Improve website performance

  • Send marketing emails (only with consent)

We do not sell, rent, or trade your personal data.

5. Data Retention

We retain personal data only as long as necessary for:

  • Order fulfilment

  • Legal compliance (tax and accounting laws)

  • Dispute resolution

  • Fraud prevention

When data is no longer required, it is securely deleted or anonymised.

6. Data Sharing

We only share your data when necessary with trusted service providers, including:

  • Payment processors

  • Shipping carriers

  • Fraud prevention services

  • IT and hosting providers

  • Marketing and analytics platforms

 

All third parties are required to protect your data and process it lawfully.

7. International Data Transfers

Some service providers may process data outside the United Kingdom.

Where international transfers occur, we ensure appropriate safeguards are in place, including:

  • Standard Contractual Clauses

  • GDPR-compliant data protection agreements

  • Adequacy decisions where applicable

8. Data Security

We implement appropriate technical and organisational security measures, including:

  • SSL encryption

  • Secure hosting infrastructure

  • PCI-compliant payment systems

  • Restricted access to customer data

 

No system can guarantee absolute security, but we take reasonable measures to protect your data.

9. Cookies

We use cookies to:

  • Ensure website functionality

  • Remember preferences

  • Analyse website traffic

  • Improve marketing relevance

 

You may manage or disable cookies via your browser settings.

Some website features may not function properly without essential cookies.

10. Your Rights Under UK GDPR

You have the right to:

  • Access your personal data

  • Correct inaccurate data

  • Request deletion of your data

  • Restrict processing

  • Object to processing

  • Withdraw marketing consent

  • Lodge a complaint with a supervisory authority

 

To exercise these rights, contact:

📧 support@ellajunelondon.co.uk

11. Children’s Privacy

Our website is not intended for individuals under the age of 16.

We do not knowingly collect personal data from children. If such data is identified, it will be deleted promptly.

12. Changes to This Policy

We reserve the right to update this Privacy Policy at any time.

Updates will be posted on this page with a revised effective date.

13. Contact Information

Ella June London – Privacy Support

📧 support@ellajunelondon.co.uk

🌐 https://ellajunelondon.co.uk